I purchased two customised wooden carved door plaques for my children from an ebay seller - paying £22 for the two. I waited and they didn't arrive - the seller finally contacted me six weeks later saying there had been a problem (blamed her husband !) and said she would re-send them. Weeks later - nothing.
Now seller won't respond to emails and ebay wont let me put in a resolution claim as 45 days have elapsed. Furthermore, when I try and put in the item number, it says that the item no longer exists.
I'm wondering whether sellers email just prior to the 45 day limit was a way of delaying the process until too much time had elapsed for me to have had any recourse...
Any wise advice - other than for me to be more on the ball with regards to timescales next time?!