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If you buy or sell items on eBay, you will find tips and advice on this forum.

Unusual feedback

6 replies

RoxyRobot · 05/09/2013 10:29

I had a buyer with a problem paying last week. I sorted it out and they were very grateful.

Since then they've contacted me asking my name several times even though i my name is at the bottom of every email i send (my actual name not my ebay id). I've replied politely telling them my name and ebay id and to contact me if any problems.

They left me a positive feedback earlier but it sounds more like they were trying to contact me. They said looking forward to receiving item and can i reply with my name.

I know it's a positive feedback and in no way negative but it looks odd if someone reads it. Is it normal to leave feedback such as this when you haven't received the item (it was posted late saturday 2nd class so i gather they haven't got it yet)? And why do they keep asking for my name? What should i do?

OP posts:
LilyBossom · 05/09/2013 12:24

no it is odd - I guess they are not receiving your messages & don't understand how feedback works.

The name this is a bit weird - am afraid I would ignore.

HormonalHousewife · 05/09/2013 12:26

I would just leave it go.

After a few more transactions it will disappear down the page.

RoxyRobot · 05/09/2013 12:33

They're definitely receiving my replies to them as they keep emailing back at 3am then asking the same question over and over. Creeping me out a bit tbh. Confused

Worried other people seeing my feedback might think I'm not communicating with them.

OP posts:
nickstmoritz · 05/09/2013 13:05

Ignore now, don't reply to any more messages and report if it carries on.

LilyBossom · 05/09/2013 15:00

you could add a reply to the feedback saying 'thank you for your order - I have replied to every message I have received - please check messages'

or suchlike. Makes you look businesslike and polite then I reckon.

RoxyRobot · 05/09/2013 16:46

Thanks for that tip LilyBossom. I think I'll do that.

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