I bought some children's toys on ebay last Thursday and contacted the seller to arrange a collection time. She emailed me back and told me Saturday would be good but she was moving house and wasn't sure where she would be so she would give me a call on Friday.
On Friday she sent through an email saying she had moved that day and couldn't find some of the items and she would contact me at the end of the week when she had broadband.
She has emailed today and says that some of the items are missing and she doesn't know what has happened to them and I should cancel the sale.
I haven't paid as I was going to pay on collection. I think she was unhappy with the price and has decided she doesn't want to sell.
How should I proceed? If I try to open a case ebay asks me for a payment date and obviously I haven't paid. Is there anything I can do or do I just have to forget about it?
Thanks