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Item not as described

8 replies

NK346f2849X127d8bca260 · 10/08/2013 13:58

Dh paid for by paypal and collected a car part from private buyer. On having a workshop check it , it has been found that there are hairline cracks that means it is unusable.

Buyer is saying he had it checked before going to auction and will not offer refund.

Can he go anywhere with this?

OP posts:
LilyBossom · 10/08/2013 15:43

no - a car is not covered by paypal, should have paid cash only.

The only recourse you have is slow claims court. How much was it?

lljkk · 10/08/2013 15:52

would it be worth taking to small claims?

NK346f2849X127d8bca260 · 10/08/2013 18:36

Sorry, should have made that more clear, it was an engine part not the actual car.

OP posts:
StaticSockMonster · 10/08/2013 18:40

If the item is not as described then open a claim through PayPal. If it is described as good working order but is broken - it is not as described.
What did the seller say?
Are the a business or private?

LilyBossom · 10/08/2013 19:12

but it was collected? If you file a not as described case paypal may not refund at all, and if they say they will refund you will have to return tracked before you get your money back.

NK346f2849X127d8bca260 · 10/08/2013 19:31

Static - the seller is saying his garage told him it was in perfect order.
He is a private seller.

Lily- it was collected, but the cracks are hard to see and the part was greasy so although dh looked he obviously missed them.
I told dh that i thought if you collected it was sold as seen and he would have no come back, is this true?

OP posts:
LilyBossom · 10/08/2013 20:22

well it is worth opening a not as described case but I think as it was collected you lose buyer protection - I would open a case anyway and see if ebay tell you to return for a refund. But if they do you will have the expense of returning it with online trackable proof of delivery.

NK346f2849X127d8bca260 · 20/08/2013 16:20

Thank-you.

Dh has sent pictures to seller as he requested them, have heard nothing so dh is now going to escalate the case.
Think this not going to go well though.

OP posts:
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