Hello brought a top from seller on 23rd April. The listing Already ended without any bids so I pm her and asked if I could buy it. I sent funds immediately and she sent me a Royal Mail tracking number the day after.
I contacted her after 3 weeks to say it hasn't arrived. She said she would raise a complaint with rm and asked me to wait 30 days. After 30 days I sent her another msg requesting a refund. She advised me she still hasn't heard from Royal Mail. Where can I go from here??