What should I do about non-payer?

[GeneHuntsMistress]

Cn anyone help please? I had a number of items I listed to sell, all ending last Monday as I'm going on holiday tomorrow so wanted to make sure everything was posted off before I went....

Well I have had one person who hasn't paid yet.... I have sent invoice, then yesterday sent an ultra polite email requesting payment and explaining if I didn't post today then they would have to wait until my return from holiday....nothing....today sent the invoice again.

The post office is now closed and I fly out tomorrow at 6am. And still heard nothing.

i have never had a non-payer before but a little reading shows I have to open a dispute case thing. But I have something like 32 days or summat to do this.

My question is (I got there in the end should I open a dispute now or wait until I'm back in 10 days? If they pay and I don't send cos I'm not here - they could open a dispute/leave neg feedback? But if I open a dispute and then ignore any corespondence (because I'm away) wont that be worse??

I'm so fed up, I purposely did my auctions this way so I wouldn't have to think abot ebay or any contact whilst away.....

Wow sorry that was so long

just open the dispute, don't wait - and if they don't pay close it in 4 days and then relist. Once closed they can't leave any feedback, neg or otherwise.

And I also put non payers straight on to my blocked buyers list.

Thanks for quick replies! So I suppose I will have to interrupt my holiday to check on ebay every day to see if they have paid

But what if they do pay - I won't be home to post it for 10 days! I post everything literally within hours of payment.

could you ask someone else to check your account and post it if nec?

Well you won't believe this but they have just paid!!

1 hour after the post office has closed though...! I will have to drop it off with a friend tonight and ask if they won't mind posting for me tomorrow.

Thanks so much for your help, much appreciated

Can I hijack this thread please, as have similar dilemma....non-payer, it's now been 10 days and of 15 feedbacks she has 5 which are positive but with negative comments about being a timewaster.....have opened claim but would like to relist.. if I close claim and then relist, she won't be able to suddenly decide she wants the stuff will she?

you need to wait 4 days to close the claim, add her to your blocked bidder list and then relist it. Don't relist until the claim has been closed though.

I'm a bit of an eBay novice, but felt really bad last week when my PayPal payment went through as an echeque, took a week to clear! Thankfully kept in touch with seller and they were good about it.

Thanks fergoose!

I opened the claim last week, so have now closed it and relisted.

and you have added them to your blocked bidder list?

you may find you get more bidders if the item ends during the day - school pickup time is quiet for bidders I find.

I did it for 5 days only to coincide with my other stuff finishing on Sunday afternoon.

What's the absolute best time to have auctions end do you reckon? Though it all seems v hit and miss...I relisted Boden clothes which hadn't sold for 50p (!!!) and second time around got nearly £10!

Thanks for advice!

Mon or Tues night from 8-9pm - during the day is waste of time I reckon.

Oh right, I never thought about week nights tbh, always imagine everyone in front of telly!

Will give it a go. Thanks!