Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

Item I sold not as described, happy to refund but do I refund postage too?

4 replies

FadBook · 16/04/2013 21:47

As above really. Have now received item back which was a phone (thought it was unlocked, it wasn't, buyer wanted £25 to unlock it, I said no, send it back and I'll refund you item cost) - just about to do the transaction refund and don't know whether to refund postage of an additional £8.49?

It's been very amicable up to now and we'd both already left each other positive feedback (prior to him realising the phone wasn't unlocked).

Am I obliged to refund postage or is it a 'gesture of goodwill' type thing?

OP posts:
Mutt · 16/04/2013 21:49

This reply has been deleted

Message withdrawn at poster's request.

playftseforme · 16/04/2013 21:50

Refund the postage

DiscoDonkey · 16/04/2013 21:52

Yes refund postage

FadBook · 16/04/2013 21:53

Too true, thanks.

Have refunded it all. Don't know why I found the question so difficult to answer Blush I was just thinking about 'normal' refunds and some places don't pay the postage etc, but I'm forgetting that I was in the wrong with the listing

OP posts:
New posts on this thread. Refresh page
Swipe left for the next trending thread