Hi aiming
I too, am SICK of Ebay. I really don't sell that much, but for every 2 items I sell, the third one is an absolute pain.
I sold a pair of bike forks (that my son used to have) before Christmas. We were utterly honest about scratches etc. The bloke who bought it wanted me to wait in for a courier so they could be sent to Poland. This caused me huge hassle as it was the week before Christmas, but I did it with good grace.
Now he has opened a Paypal dispute with some very strange Anglo-Polish reasons why he wants a partial refund for the forks. He says they need servicing (well, they're second hand, and I never said they were fully serviced...) and they "didn't match the description". We included 4 photos on the page...
The forks reached a price of £48 and he wanted an £18 refund.
Its my word against his - the stuffs in Poland, anyway. I've just accepted that I have to refund him, but I'm sooooooo LIVID about it.
Why didn't he contact me via Ebay first - why just send a demand through Paypal? I've had no chance to discuss the problem with him.
I really cannot work out how to make Ebay work for me. It seem that every buyer is out to "do" the seller out of their money.
Maybe I'm unlucky. I don't know.... but I do know that I'm VERY cross!