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refunding cash buyer?

4 replies

wfrances · 27/11/2012 13:53

hi all
sold a sealed new electronic toy buyer collected paid cash.
just had message "it seems to work fine, but if it has problems after christmas can i bring it back to you for replacement?
i had it from tesco direct btw.
ive messaged her with what does she mean SEEMS to work,either it does or doesnt?
if she had said it doesnt work, i would have refunded her once she returned it,but how long once you sold something for cash do you still refund .
dh says theres a warranty in the box she should use that if it breaks.

OP posts:
TravelinColour · 27/11/2012 13:56

This reply has been deleted

Message withdrawn at poster's request.

fergoose · 27/11/2012 14:16

well 45 days is the limit for a paypal claim, but if she opened a case with ebay for a cash purchase she would get nowhere. The only option for her is to leave bad feedback. She should have asked this before collecting surely?

wfrances · 27/11/2012 14:26

fergoose
shes already left good feedback
i bought this item in october -if it develops a fault ,up untill what date would tesco direct replace it?

OP posts:
fergoose · 27/11/2012 14:34

oh well in that case your answer to her is no - she an contact tesco herself if there are any problems surely?

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