Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

refunding cash buyer?

4 replies

wfrances · 27/11/2012 13:53

hi all
sold a sealed new electronic toy buyer collected paid cash.
just had message "it seems to work fine, but if it has problems after christmas can i bring it back to you for replacement?
i had it from tesco direct btw.
ive messaged her with what does she mean SEEMS to work,either it does or doesnt?
if she had said it doesnt work, i would have refunded her once she returned it,but how long once you sold something for cash do you still refund .
dh says theres a warranty in the box she should use that if it breaks.

OP posts:
TravelinColour · 27/11/2012 13:56

This reply has been deleted

Message withdrawn at poster's request.

fergoose · 27/11/2012 14:16

well 45 days is the limit for a paypal claim, but if she opened a case with ebay for a cash purchase she would get nowhere. The only option for her is to leave bad feedback. She should have asked this before collecting surely?

wfrances · 27/11/2012 14:26

fergoose
shes already left good feedback
i bought this item in october -if it develops a fault ,up untill what date would tesco direct replace it?

OP posts:
fergoose · 27/11/2012 14:34

oh well in that case your answer to her is no - she an contact tesco herself if there are any problems surely?

New posts on this thread. Refresh page