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eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

Why do buyers not pay!!?

7 replies

TheDogsRolex · 02/11/2012 14:42

I'm puzzled...why do people bid on an item and then not pay?

I've sold quite a bit on ebay over the years and only had it happen twice. Second time in the last fortnight. I checked out the buyer and they had quite a few positive feedbacks saying they never paid, avoid etc. Strange, thinks I.

So it appears a seller can't neg a buyer anymore....but they can happily take the piss. I don't get it...I always pay instantly for anything I buy...if I don't have the money, I don't bid.

Anyway, I opened a non paying case, what a ball ache that was. I find the new selling format hard to navigate...keep getting taken back to the homepage etc. Yet, with another item I listed, I was taken to the old selling format which seems to work great.

Another example of it if 'aint broke don't fix it. Grumble, grumble.

OP posts:
ontheedgeofwhatever · 02/11/2012 15:49

I don't know but I sold a pair of trousers on 29th October and I'm still awaiting payment. Just sent the buyer a polite message but will be opening a case on Sunday if I dont hear from them

Mirage · 02/11/2012 20:44

Yes,I've got another non payer.I'm getting about one a week at the minute.It's not as though the stuff I'm selling is pricey-it rarely goes beyond £5.This last one is for £2.99 ffs.

brightermornings · 02/11/2012 20:46

I had the same. My non payer hadn't been on eBay long. I don't think she understood how it worked.

TheDogsRolex · 02/11/2012 21:51

See I make allowances for that, if someone doesn't pay within 5 days I send an ebay invoice just in case they're unsure of how it works. No excuse after an invoice has been sent imo, the instructions are clear, it's a matter of clicks. (even I can manage that Grin). I also sent a polite message before I opened the case.

My item was £7.00 in total mirage, not exactly a fortune is it!!

OP posts:
ontheedgeofwhatever · 04/11/2012 16:09

I've just opened an unpaid item case for £2.80. I sent an invoice on the second day, a polite reminder on the forth day and today is the sixth day so have opened a case. Not heard a single thing from them. Its just irritating

Bongaloo · 05/11/2012 08:42

I've just had the same and did the case thing.
But now I've looked at the buyers feedback, I've seen a few positives with the comment 'unpaid'.
Would that have been a better thing to do? Put a comment on their feedback to warn others rather than the case - as the fact they never paid for my item doesn't seem to come up anywhere.

fergoose · 05/11/2012 09:21

no don't - you aren't allowed to leave a neg statement for a buyer. If you have opened and closed a case they will get a strike - and too many strikes means they can lose their account. And if you don't open a case you won't get your fees back either.

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