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eBay

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leaving negative feedback- wwyd?

7 replies

umboo · 27/07/2012 14:48

hi

i sold a small item (2x10 packs of bibs) to a buyer on saturday before last, she emailed for a combined postage invoice which i did sunday morning, then didn't hear from her for days, thursday i emailed and requested payment, she said she would pay that night but she didn't, then on monday just gone i emailed again, she said sorry there was a problem with the bank and she would pay which she finally did.

personally i think if there was a problem with the bank she should have let me know. without that info, im left feeling annoyed that she took over a week to pay for such a small value item.

its not the money itself that was annoying, it's the extra trip to the post office becase i couldn't post with the other items i had sold at the same time.

wwyd?

many thanks

OP posts:
MirandaWest · 27/07/2012 14:50

As a seller you can't leave negative feedback. I think you could have opened a non paying bidder claim after 4 days so that might be something to do in future if this happens again?

savoycabbage · 27/07/2012 14:50

I don't understand the question. You can't leave a buyer negative feedback.

umboo · 27/07/2012 14:56

oh i didn't know that, i know you can leave feedback for buyers i didn't know you couldn't leave negative feedback. so should i jst put something in the comments box (i'm presuming that's still there?- off now to check!)

OP posts:
umboo · 27/07/2012 14:58

oh how odd, ive jst checked and as a seller you can leave positive feedback or not at all, and you can't leave comments. what's teh point in that??

OP posts:
Willowisp · 27/07/2012 15:04

Because the buyers contract is just paying for item, ie they either pay or they don't !

fergoose · 27/07/2012 16:25

if you leave a neg statement on positive rating for a buyer it can be removed and you will get your knuckles rapped

Just open a non paying bidder case, close in 4 days then you get your fees back and the buyer cannot leave you any feedback at all

then you can relist and move on.

umboo · 27/07/2012 17:45

thank you, i guess what i should have done is raise it with ebay earlier. well i know for next time.

many thanks!

OP posts:
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