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If you buy or sell items on eBay, you will find tips and advice on this forum.

I've bought some havaianas but I think they are smaller than the size in the listing...

11 replies

Iwannamovenow · 13/06/2012 10:50

I bought some havaianas last week in an auction and they arrived yesterday.
The listing said they were a size uk 6.

The shoes say size 37-38 on them, which is the brazillian size, us 6 and eur 39/0
When i've looked online in various shops, that size is advertised as a uk 5 or uk 5/6

So I think they've seen the 39 and assumed they are a size 6, but i've got other havaianas that say size 6 is bra 39/40 us7/8 eur 41/2

I couldn't see the brazillian size in the photos, otherwise i wouldn't have bid.

So I need advice please...

Do I message the seller, who said no returns, and query the sizing?
Or do I just list them on ebay and sell them on... in which case, what size do I sell them as?!

OP posts:
fergoose · 13/06/2012 11:07

yes message the seller as they are not as described. They are a size 5 aren't they? The seller should offer return postage costs too as they made a mistake. Them saying no returns means nothing so you can ignore that entirely. If unco-operative you can open a case with eBay.

Iwannamovenow · 13/06/2012 12:19

Thanks, i've looked on various size conversion charts online, and they (mostly) say that the size is a 5, not a 6.

I've just sent them an email... see what they come back with.

OP posts:
dozensofpichu · 13/06/2012 12:33

I have just bought havaianas in exactly the size you have described. They were classed as being 5/6. Eur 39 is actually 5.5, only not many shops stock half sizes. My sister who wears a uk size 8 buys the eur 41/42 so unless you are big 6 they will be huge! HTH.

Iwannamovenow · 13/06/2012 12:45

Just had the following message...

'I'm sorry for my error regarding the size of the flip flops. Do you wish to still keep them or shall I arrange for a refund and to have them sent back to me?'

Hurray :o
I was expecting shitty emails, so that's a nice suprise!

Thanks dozens, i've got another pair, that are the bigger size and they fit me fine.
My feet have grown half a size with each pregnancy :(

No more babies for me... I can't afford to keep replacing my shoes!

OP posts:
Iwannamovenow · 13/06/2012 13:12

I've asked how to return them, I said I was thinking 2nd class recorded.
He's said just to send them 2nd class and he'll give me 2-50 towards postage.

Not sure how much they'll be to send, but don't I have to send them tracked?

Fergoose are you there? :)

OP posts:
dozensofpichu · 13/06/2012 13:15

When returning things on eBay I've always been told to send them with tracking to qualify for a refund, by paypal. HTH.

Iwannamovenow · 13/06/2012 13:20

Thanks, that's what I thought.

OP posts:
fergoose · 13/06/2012 13:26

yes you must get a signature so you can prove the seller received them, otherwise seller could lie and claim not to have got them back

I always write on the package - postie, please ensure you obtain signature on delivery - many thanks - in large letters, as my postie often doesn't bother getting me to sign for stuff, and I know many don't bother.

Iwannamovenow · 13/06/2012 13:28

Thanks for that tip.

God.. I love mumsnet :o

OP posts:
fergoose · 13/06/2012 13:37

:)

sarahtigh · 14/06/2012 23:04

if seller posted them to you second class standard it is reasonable for them to offer that sum for return postage; if they did not send them signed for not really reasonable to expect them to pay 95p more to have them returned

so £2.50 towards what I assume is £2,20 parcel is a nice gesture as well as the apology sometimes things go wrong on ebay, this seller has done what he should and offered refund and return postage

so hopefully you can now go and get some in right size

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