I bought a low value item on ebay - a cheap watch. The seller has only just registered and has a low feedback but all positive.
However when it arrived it was just an empty envelope. It could easily have slipped out as the envelope wasn't taped down - you know the type of seal which is a bit tacky rather than superglue.
Anyway, then I get a message from ebay saying the listings have been removed and i am not obliged to pay for my item, but if i already have either contact the seller or wait 10 days and go through the resolution centre.
What should I do to get my £10 back ? contact the seller and say it was lost in the post or wait and raise a claim.