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eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

pristine according to him, scratched and smells STRONGLY of smoke to me

5 replies

bebemoojem · 12/04/2012 17:17

?WWYD? Dh says I should return the psp we bought; I, while disappointed am uncertain (and I hate confrontation).

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ragged · 12/04/2012 17:21

Return, using recorded delivery, but you'll be liable for return postage.

bebemoojem · 12/04/2012 20:17

How do you send things back? Do you contact the seller first? or go right to ebay's 'not as described?'

OP posts:
ragged · 12/04/2012 20:20

Yes, nice to contact seller first & explain why you're dissatisfied & what you'd like (return for refund). Be very non-emotional in your explanation. Ask seller to verify which address to send it to; do all this thru Ebay messages (not private email). Seller may offer you a discount to accept as is. You can dismiss that option pre-emptively (politely) if you're sure you don't want it even at a reduced price.

bebemoojem · 12/04/2012 20:24

thanks

OP posts:
bebemoojem · 13/04/2012 19:09

Bah He's being snarky. But I'm trying to ignore it and have sent it back recorded.
Apparently he's already sold it on for twice as much 'as long as... [I] haven't done anything to it to make it less then the pristine condition it was'

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