Customer support- argued my case and won!

[giggly]

I had a case opened against me where the buyer did'nt like/did'nt fit the shoes and lied and said I had listed incorrectly. I appealed through customer support with Ebay refunding her and not me.

I am delighted as she was just at it

Oh, I'm selling shoes on the next free listing day. What did she say and how did you manage to convince them that you were in the right?