Ok, so I get the general idea, but omg some of this has been lost in translation!!! Copied & pasted from feedback I happened to look at.....
Feedback: The worst seller Ebay.No get their articles and I seam above his shop. swindler
Reply: because we only sent only wrong patch to you! you bought 10 patches from us ,we refunded 10 payment full payment to you .
Response: I repeat, worst seller, even I have come the past, grain people not to talk