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eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

How do I find out seller's address?

7 replies

Lucky13 · 18/01/2012 11:43

I won an auction for a large collection item, I paid via paypal, but there is no full address listed, just town and postcode. The seller has agreed a collection time, but hasn't responded to requests for their address, how can I find out more?

OP posts:
fergoose · 18/01/2012 12:14

if it isn't on the congratulations you have won email you got you can pull their details and phone them

pages.ebay.co.uk/help/buy/contact.html#getting

Lucky13 · 18/01/2012 12:31

Ah thanks that's helpful. Not sure why they won't tell me where they live! Don't think it can be a scam as they asked me to pay via paypal!

OP posts:
Figgyrolls · 18/01/2012 12:33

I know its not me, but sometimes I am not very good at checking my ebay messages Blush Or perhaps they don't live on a street but the only house on the post code?

fergoose · 18/01/2012 12:45

they shouldn't accept paypal for a collection item either.

Lucky13 · 18/01/2012 15:44

I have sent messages through ebay and directly to their email address - and they have replied, but each time they don't specify the address.

I can understand if I had the house name and postcode, but I only have the postcode, which seems a bit strange.

I thought it was very odd wanting me to pay by paypal for a collection item too!

OP posts:
fergoose · 18/01/2012 15:51

Have you phoned them yet?

Lucky13 · 18/01/2012 16:19

no reply yet Sad

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