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Help please - password not accepted

4 replies

PumpkinIroning · 09/12/2011 15:40

I cannot log into ebay using a password that I've always used for my accounts. I can't ask over there,so I wondered if anyone has ever had a similar experience. Both of my accounts are refusing to acknowledge me.

OP posts:
rootietootie · 09/12/2011 15:48

This happened to me a few years ago and i had to contact ebay by phone. Turns out someone had hacked my account and was trying to sell GHDs using it! Ebay swiftly sorted it though and i just had to change my password. Just give them a telephone call pronto. Although do make sure your Caps Lock is off as have called up a company about my password not being accepted only to find i was total numpty :)

PumpkinIroning · 09/12/2011 15:54

Thanks Rootie. That's what I feared. Will call now.

OP posts:
fergoose · 09/12/2011 17:13

try clearing your cookies then log in again.

FabbyChic · 11/12/2011 14:19

Alternatively try livehelp.

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