Short version: if I try to order something on a courier website (parcel2go, in this case), and a click later it's back to the "submit order" page, does that mean that my order didn't go thru? What do I assume? How the bloody hell do I actually make an order to collect?
Medium length version: their help system is offline!!
Long version:
I have a parcel which measures 155cm long, just a nudge too long for RM Parcels.
Quoted (cheapest, still 2.50 more than I budged for, but heyho) 6.96 via parcel2go, using Citibank.
Tried to fill everything in carefully, got to the final page that takes credit card details, with hyperlinked image that says "Buy/checkmark" page, clicked on it... nothing. Long wait. Clicked again, Nothing. 3rd click: Buy image changed to "submitting"... but only briefly, then back to "Buy: checkmark" image. Tried a fourth time, "submitting" appeared briefly, but then back to "Buy: checkmark" icon.
What have I done? Just ordered 4 collections? Or 2? Or none? I haven't been led to the page where I get to print off any labels, yet.
This is WHY I NEVER use Blardy couriers. Post Office is so easy.