Posted a parcel to a buyer several days after auction finished. It was returned to me at weekend with sticker on from Royal Mail but no reason why unable to deliver. I have checked the Paypal address and it is addressed correctly. I have tried google maps to see if I can see the property (flats) but not obvious. It was a confirmed Paypal address as well.
Usually a parcel that is too large for letterbox has a card left for it and then it needs collecting from sorting office, but this was returned too quick for that.
The person is a new Ebayer (feedback 2) and I have sent two emails to them - with no response. There was no response from them during auction when I emailed to say item had been sent, but that is not unusual.
I dont know how long to leave it before I re-list the item (and refund her money as well) as I know people are not always by a PC 24-7 - she may only use one once a week or so. It was paid for on the day the auction finished and that was over 2 weeks ago - I had been expecting her to chase why she hadnt received it.
Any ideas?