Can't un-tick 'donate to charity' box! Urgent help needed please!

[oopslateagain]

Help! I listed a load of items to go 'live' later this evening, I just realised that I have listed them ALL as 'Donate to charity'. Several of them are probably going to go for less than a pound, and the charity rules say that if the item sells the minimum donation is £1, which will leave me horribly out of pocket!

I went in to revise the listings, but nothing happens when I click 'do not want to donate at this time". I can edit most other things but not this.

Please don't say I have to cancel all the listings and upload them all again...

no idea - why don't you ask live help or go to the eBay community boards - someone will be able to help.

The live help was useless, automated answers which don't help! I've just been searching the community boards for an answer, not sure if it's an Ebay problem or a problem with my computer settings.

I'm still checking out the boards but if anyone here has any ideas I'd be grateful.

live chat is a real person - not automated

why don't you post a thread on the eBay boards

go here - on the right where it says chat with us

ocs.ebay.co.uk/ws/eBayISAPI.dll?ContactCS&ref=1&topicrelid=5007250130&sid=5159344205&convId=0

Ah thanks fergoose I was looking at the wrong 'chat' button.

I did post threads on the eBay boards, no replies as yet...

I finally found the answer deep in the depths of the eBay help boards - once listed as a charity item you can't change it. So I did have to re-list all my items - that'll teach me to double check before listing! I did think I had time to check them as they were listed a day in advance of the time they were due to go live, but I didn't realise certain things couldn't be changed.

Thanks for your help anyway!