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If you buy or sell items on eBay, you will find tips and advice on this forum.

Is it worth chasing up?

5 replies

Cavvie · 12/09/2011 14:39

Bought a book off ebay, overall with postage cost me about £3.

It never arrived. Seller says she sent it and gave the post office and time etc.

Is it worth pursuing or should I just let it go?

OP posts:
musttidyupmusttidyup · 12/09/2011 14:42

Pursue. It's the sellers responsibility. She may have proof of postage in which case I'm not sure. The eBay resolution centre is very efficient IME.

thisisyesterday · 12/09/2011 14:42

i would persue it. i would ask for a refund. she can claim it back ffrom the post office

queenebay · 12/09/2011 14:42

put in a dispute for item not recieved-you will get a full refund

Cavvie · 12/09/2011 14:50

danke, opened case against seller.

OP posts:
sarahtigh · 12/09/2011 21:52

yes open case but be polite occasionally things to go missing in post though not that often if she has certificate of posting she can claim money back from postoffice you will have to wait 15 working days from date of postage though

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