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eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

how long before I contact Ebay?

3 replies

mckenzie · 30/06/2011 12:06

An item that i won and paid for back on June 19th hasn't arrived yet (Ebay said first class post, dispatched within 1 day) and I have contacted the seller but not had any reply. How long should I wait from having sent the message before i contact Ebay and register the query do you think? The seller's rating is good although one other person has left feedback saying item was slow to arrive.

TIA

OP posts:
sixlostmonkeys · 30/06/2011 12:55

open an 'item not recieved' now

fergoose · 30/06/2011 13:21

I agree - 7-10 days is the most I would wait before contacting eBay, especially with no reply from seller. I think you have been more than patient.

mckenzie · 30/06/2011 16:35

thanks guys for the advise. I've done as suggested.

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