I bought some bedding from a retailer on e bay last week. On arrival it was really horrible. I sent them a message saying this and they agreed to a refund. I have since had a message from the retailer saying he has refunded the money. Also had a e mail from paypal saying the money has been refunded (£59.99).
Trouble is I can't find it anywhere. It's not showing in my paypal account or my bank account. There is a paypal credit in my bank account but it's only for £7.69.
Can anyone tell me where it should go and also if I can't find it how do I contact paypal to take further action.