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eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

Can a buyer see that you have marked an item as despatched ?

5 replies

moomoo1967 · 10/06/2011 11:10

or would it be courtesy to advise each buyer when I have despatched an item ?

OP posts:
DinosaursHateUnderpants · 10/06/2011 11:13

Yes they can see if they look at bought items and they will also get an automated email from ebay telling them that it has been dispatched.

mysteryfairy · 10/06/2011 12:16

When you look in purchase history there is an icon which shows you if the item has been updated or not.

I have never had an automated email to tell me an item has been dispatched though.

I always drop a quick personal email to the buyer once something is in the post on the assumption it's likely to get me more stars for communication.

moomoo1967 · 10/06/2011 14:35

Thanks

OP posts:
DinosaursHateUnderpants · 10/06/2011 16:45

Since they removed the option to bulk email buyers your own personal emails they now send an automated message - or they say that they do - you can still email your buyer if you want to though but it has to be individually. Bulk emailing and standard message templates were removed from June 1st.

moomoo1967 · 11/06/2011 22:19

Thanks for that

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