I bought a pair of designer jeans on ebay which looked genuine from the listing (pics of the tags etc).
As soon as they arrived it was obvious they are fake and I emailed the seller and politely asked to return them for a refund.
She denies they are fake but says there were bought 8 years ago and she has no receipt.
She says she wants to take advice from ebay about what to do and doesnt want to lose out on her fees etc.
Should I put in a claim or give her time to take advice and get back to me?
FWIW I spent £24 including postage.
TIA