I have had a bit of a post Christmas sort out and sold a few things.
I have had an email today from one buyer saying that I have sent parcel to an address she left over 2 years ago.
She paid by paypal and address was as per the paypal payment email.
I have posted it second class recorded so it's likely to be attempted to be delivered round about now.
On one hand I don't think I have done anything wrong and the mistake is either her's or paypal's. On the other hand I feel sorry for her - as she has paid for something she hasn't got.
I have told her that I will check the tracking details on the post office receipt to see if it's delivered. I put my return info on the parcel so I assume it will come back to me. I don't know what to do if it's delivered to her old address and the occupants take delivery though. She didn't tell me how far away she lives now so I dint know if it's possible for her to collect it or ask them to forward it but I'm not sure what happens to the proof of delivery record , presumably there would be no way if recording it unless it was paid for again.
Any ideas anyone?