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Original poster

Bloody Paypal. Limited account - Help

10 replies

MrsKitty · 14/12/2010 23:17

Bloody Paypal have limited my account for some reason Angry and won't let me send any money. The only reason I can think is that I added a new credit card last week as the old one was about to expire.

I've gone to the resolution page and done as requested - changed password/security questions/confirmed tel no, but they are also asking for my bank details to complete the checklist. I don't want my bank details on Paypal - that's what my credit card is for!

Any advice on how to get round this? I need it sorted asap as I have two items [lovely Boden stuff Grin) waiting to be paid for.

OP posts:
mogs0 · 14/12/2010 23:35

Phone them.

I had a similar problem last month - twice.

I was on hold for ages (it felt like ages anyway!) but once I got to speak to someone it was resolved in seconds.

Original poster
MrsKitty · 14/12/2010 23:43

Thanks mogs,

Will try to find time to call them tomorrow (because it's not like I haven't got enough stuff to deal with already...) Bloody Paypal.

OP posts:
mogs0 · 14/12/2010 23:46

I know, it was a pita when it happened to mine. I wanted to withdraw my winnings but couldn't. Then I got it fixed and 24hrs later someone hacked my account and PP stopped the money I'd tried to withdraw.

Original poster
MrsKitty · 14/12/2010 23:59

Shock.

OP posts:
mogs0 · 15/12/2010 00:01

It's all fine now. Money has been moved to my bank and no further problems - touch wood!!

classydiva · 15/12/2010 08:33

Glad it is all fine, you will need to verify your bank details when you reach the sending/receiving limits, if you don't you will not be able to use your account.

Original poster
MrsKitty · 15/12/2010 08:55

Called this morning - All fine now. Thanks for advice.

ClassyDiva - If I reached my spending limits of PP I'd be in trouble Grin.

OP posts:
RunforFun · 16/12/2010 09:26

So is it absolutely essential to have your bank details verified ?

The thing is I dont want to put my bank details on as well, they have already got my credit card details

I am approaching my limit of £1000 ( is that right ?)and keep getting emails saying I am approaching the sending limit ... maybe its all good in that its a way of curbing my spending whilst still selling Grin

classydiva · 16/12/2010 09:41

When you reach 1850 you have to put your bank details on and go through the two deposit process, you can remove them once you are verified though.

RunforFun · 16/12/2010 10:15

Aah, thats sounds quite sensible. Thanks

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