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If you buy or sell items on eBay, you will find tips and advice on this forum.

Funds not showing up on my Paypal

4 replies

AnnVeronica · 10/12/2010 14:58

I am new to eBay (and finding it all a bit overwhelming!) and I sold my first 3 items yesterday. On My eBay it is showing that the buyers' payments have been confirmed, yet when I go on to my Paypal account, they are not there?

OP posts:
sixlostmonkeys · 10/12/2010 15:31

check that your email address matches

GingerbreadLatteGoneColdAgain · 10/12/2010 22:09

Have the payments been 'held' until you get positive feedback? When you are first starting out Pp sometimes 'hold' the money until satisfied that the 'buyers' have received their goods! :)

classydiva · 11/12/2010 09:45

Go to your listing, press relist or sell similar, scroll down and check the PayPal receiving email address, is it correct?

If not but it is valid i.e one you have access to go to your PayPal account and add it then confirm it and the payments will appear.

If you do not have access to it, ask your buyers to cancel their payments and send an invoice from within PayPal i.e using request money to get your payments.

New sellers i.e those with less than 100 feedback or 20 selling DSR's have their payments held, however this will show as a pending balance within your PayPal account.

Always send items within 7 days if you are sending signed for to be eligible for Seller Protection, and always send to the address shown on the PayPal transaction not the eBay registered postal address.

AnnVeronica · 13/12/2010 10:30

Hi everyone, thanks for your advice. The funds did go in, it just took 24 hours! I sold more stuff last night and the money for those sales has gone in - getting the hang of this eBay lark! :)

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