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haven't received payment for 2 items.

7 replies

OhCobblers · 06/10/2010 21:36

my listings clearly state payment required within 3 days of end of auction.
Had this recently and the buyer had moved house and had no internet access - so i let that one go and didn't make a fuss with them over it being so late!

then had 2 items finish on Sun so by my reckoning payment should have been received by tonight. invoices had been sent a minute after auction end. have had no responses from buyers.

is a week reasonable to wait and then open unpaid dispute??

am getting rather fed up ..........

OP posts:
onadietcokebreak · 06/10/2010 22:30

Im in the same situation so interested in responses.........

sixlostmonkeys · 07/10/2010 08:02

after a couple of days send another invoice. after a few more days send a reminder (selling manager is free and has the templates set up for you) if still no response after 7 days open a dispute

pleasechange · 07/10/2010 08:05

I've had the same thing a number of times, and I'm currently awaiting payment for an item sold on Sunday. Really annoys me

I sent a couple of reminder emails and then open a dispute after 7 days. Often the opening of the dispute prompts them to pay, usually with a "I was sick", "I was moving house", "I was on holiday". I've heard them all!

sixlostmonkeys · 07/10/2010 08:09

hehe yes! disputes seem to cure many ailments and help buyers regain use of their typing fingers ;)

aristocat · 08/10/2010 13:13

hi ..... i had this too
sold something on saturday and they have paid today Hmm

i do exactly the same - couple of invoices, polite reminder and then after 7 days, a dispute.

as a buyer i am a fast payer but i realise everyone is not the same!

Bucharest · 10/10/2010 14:07

I've got one at the mo...auction finished last Sunday, nada. Invoiced Tuesday,and sent email today re-invoicing. Will open dispute tomorrow. That usually kicks them into touch. Grin

nicki07 · 10/10/2010 23:34

I just had a similar problem i sent an invoice, 2 days later sent a message, still no reply 4th day sent another message. I allow 7 days so on the 6th day i sent a message to say if payment was not recieved by midnight the following day i would be opening an unpaid iteam dispute, they paid the same day.
So i would suggest giving 7 days but advice them in a message that you will report if there is still no payment.
good luck

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