Sold a item on eBay about 4 or 5 weeks ago. Buyer paid paypal , I sent it off recorded, buyer left feedback all fine . It wasn't a big item a couple of quid plus postage.
But I have just received the parcel back through royal mail with a label on it with a few boxes for reason for return. The box marked refused is ticked.
I am guessing that post office tried to deliver failed and she didn't pick it up from the sorting office.
I have been away but have been checking email and haven't heard from her at all. She has a low f/b number so I am thinking she is not an experienced ebayer.
What do I do now?
I feel bad she hasn't had what she paid for but neither has she realised.
I am assuming that if I try to post it again I will have to pay and don't really want to out of pocket.
I was going to email her and offer to send it again if she pays another lot of postage. Is this fair?