Deliveroo!

[Abidan68]

So just had an email saying that an address has been added to my Deliveroo account.

Then get an email to say my Five Guys is on its way! Totally different county to where I live

They charged my husbands card

I rang restaurant to cancel order and rang bank; changed passwords; removed cards etc

I also rang the number attached to the new address and asked them what they thought they were doing

Now stressing about identify theft and mind clearly working overtime!!

Do I need to do anything else …

Police. It's theft.

Contact Deliveroo?

Call your bank & explain as fraudulent. They can secure your bank account

Thank you - have done all of those and reported to Action Fraud

Just worried about what else they can hack into!

I’ve had this.

Also change any other site you use the same password for. Notify Deliveroo.

Don’t leave post lying around, shred anything important (someone came to my building to try and steal my post). Anything like new bank cards I would collect from bank rather than have delivered for a bit.

And keep an eye on your account for a bit - if anyone’s up to anything you’ll see it.

This seems to be notorious on Deliveroo. My account got hacked and I'd only noticed as I got an email to say my delivery was on the way. Thankfully, I cancelled it and reported it asap which meant they never got their food. Cheeky buggers didn't even make the most of it and only ordered a kebab, a burger and some tins 😂