Can you help an idiot.
Since March I've really tried to cut down on our usage. Our DD has gone from £88, to £117 and since September £240 per month.
I don't understand why my usage 'this period last year' is greater than my 'estimated annual usage.' Have they worked out my estimate usage on my new habits since March? In which case I have no chance of paying under £240 per month (which makes us above average usage according to the price cap)
Will the £240, which when our fixed mortgage runs out will be be tough to pay, cover our expected usage?
We've hardly had the gas on (hot summer meant cold showers were ok) and being so careful but have no summer credit and worrying about heating
(Nb says estimates but the amounts are correct)