Letter through the post this morning, VM services are going up by a few quid in March. Having just renegotiated my broadband deal down to £29 a month this was somewhat unwelcome news.
So simply phone them up 0800 052 2001 (it's free) preferably with a phone registered to VM (I'm with Tesco Mobile but the number is registered with them as my contact).
Navigate the automated menu (change my services) which allows you to access a second menu where you can select 'thinking of leaving us'. There you'll hit a recording asking you to confirm your postcode (if recognises the number your calling from). You'll then be offered a discount for 6 months comparable to the price rise you've just been informed of. No need to speak anyone, no change to your services, took literally a minute.
For me it was only a few quid a month however a saving is a saving. And for anyone who subscribes to multiple services this amount may be more significant.
Feel a slight fraud here as I'm male but I do enjoy reading these forums. Comfort to be had knowing everyone else has relatable day to day problems.
Hope that saves a few of you some hard earned money.
Poisonata