Hey ladies,
Im new here and a mum of 2 a girl and a boy ive just signed up to universal credit just to cover my housing costs im newly self employed ive just started a buisness venture and opened up an online clothing boutique. I also live in temporary accommodation
so what the problem is i applied for universal credit, i was previously getting tax credits for the kids and now ive missed a payment this morning from tax credits. I called up and they told me i am no longer entitled and I can never re apply again because i applied for universal credit
Universal credit also told me im not entitled because i live in temporary accommodation. I am now left with absolutely no money as i was expecting the usual payment from tax credits today.
Now can someone advise me on what to do and tell me more about universal credits as i really dont understand all this or whats going on and it has really suprised me that my kids will no longer be entitled to their benefits. I used all my savings in starting my buisness venture and as its very new im not generating much income. This whole experience has really humbled me and taught me a harsh lesson. :(
Anyone can tell me more about universal credit what to expect e.t.c xx
Thank you!xox