Is this a legitimate test and trace call

[Witchlight]

DPIL, who are in their 90s have received a call, which may have been from T&C.

Does anyone know how we can check to see if it was a legitimate call, or if he misheard?

They both have hearing issues.

Is there a number we can call to check. They are not technically able to find the list of received callers’ numbers.

They’ve not been out, but do have carers throughout the week, so it is possible it is correct

Can you contact the carers to find out if any of them have tested positive?

Might 119 help you? Call and say your parents have hearing problems, but have been in touch, but are unsure of what was really explained- can they explain to you so you can ensure correct procedures are followed to keep their carers as safe as possible when coming in to provide essential care

Thanks we’ve called 119, who didn’t help at all.

We have managed to call all the visitors for the last 10 days. All are fine.

So we’re going there tomorrow to check the phone log, to see if it was the T&T number. This is to put their minds at rest, as they are worried at passing it on to elderly people 😀. They are both 95+ and frail - clinging on to staying in their home by their fingernails and determination.

Please be aware if it is a scam then scammers spoof numbers. I wouldn't rely on the received call list.