COVID pass not working on app - anyone else?

[Sunshineandflipflops]

Hi

I have had both vaccinations, the last one being in June. Both are showing in my NHS app under my vaccine record, yet when I try and access my covid pass to show at an event I am going to this weekend, it isn't on there and just says 'how to access your pass', with no actual useful way of doing so.

I have phoned 119 and they think maybe there is an issue with the app as my vaccine status is showing. Just wondered if anyone else has experienced this?

Yep having exactly the same problem, trying to get the international one for a flight on Sunday! Planning to call 119 to find outs what's going on.

Yes, same for me

Can you access it still via the website? I'm guessing you're in England but I'm in Wales where we need the same passport but there isn't an app developed for us yet so we have to go on the NHS website but you can view your barcode from there and email it to yourself too.

Request the COVID pass letter even if 119 say the problem will be fixed. My letter came within two days even though they said it could be 5 working days to receive it.

I’ve been in touch with The NHS Help line regarding this and there’s been an issue since noon today. They are currently working with the service provider and hopefully it’s only a temporary issue. Try again later.

@mummabubs

Can you access it still via the website? I'm guessing you're in England but I'm in Wales where we need the same passport but there isn't an app developed for us yet so we have to go on the NHS website but you can view your barcode from there and email it to yourself too.

Same problem from website (in England).

@zighead

Request the COVID pass letter even if 119 say the problem will be fixed. My letter came within two days even though they said it could be 5 working days to receive it.

Thanks.

@Crouchey

I’ve been in touch with The NHS Help line regarding this and there’s been an issue since noon today. They are currently working with the service provider and hopefully it’s only a temporary issue. Try again later.

Good to know, thanks! This is the first time I have tried to access it so I wasn't sure!

Thanks for the heads up! Will wait and will also request the letter to be safe

NHS Covid Pass latest from them, it should be up and running soon

There is now a message on the NHS re the Covid Pass. There are having issues and are investigating. They will update.

NHS Covid Pass up and running now

Mine is working now so have taken a screen shot just in case of any more glitches!

@Sunshineandflipflops

Mine is working now so have taken a screen shot just in case of any more glitches!

Same here. I am flying home from abroad in a few days, and thanks to this thread have just taken screenshots!

It's working again now

In Germany we can download our vaccine passport to print wherever/whenever we like, so much less hassle than requesting a letter to be sent to your home address.

Wonder why this system couldn’t be put in place for the U.K.?

@Blackbird2020 We can do the same in England. I did it recently for travel

Ah, sorry, I had read that to get a paper copy you need to apply for it to be sent to you.