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Track and trace calls, do I have to answer?

90 replies

Lovemusic33 · 11/09/2021 10:24

Dd1 and I tested positive a few days ago, they called me to ask about dd1's contacts etc.., I then filled the online stuff in for me so they don't have to call. I have had several missed calls on my phone this morning and a answer phone message asking me to answer their calls. I'm busy trying to look after the dcs whilst feeling unwell myself, the phone calls and the emails are getting really annoying. We haven't been in close contact with many people (2 relatives) and can't remember what days we popped to tesco etc.. so there's nothing else to really tell them, the 2 people we were on contact with have tested. I really want to be left alone and not checked up on, dd1 has been quite unwell and when I can I try and get a bit of sleep, I don't want to be woken by them calling me to check I'm OK. Can I just ignore the calls?

OP posts:
shewalkslikerihanna · 11/09/2021 21:19

I’m really staggered at the amount of compliance on here.
I feel as a nation we have been pulverised ( brainwashed ) into little grains of sand through fear.

You’re ill, you’re really poorly, you’re sick and you are reacting to a text or a call 😱
Switch off your phone!
Delete the app.
Don’t answer your door.!

They can’t do anything.
It is not LAW.

They are getting away with daylight robbery.

Please take back your power.
You are sick
You do not have to comply.

I fear for our once proud nation
I really do.

We’ve ended up in this dire situation by the sheer goodwill of the people

Well mine ran out ages ago

shewalkslikerihanna · 11/09/2021 21:27

@xenia
( not calling you a liar) but I just cannot believe they think they have the authority to deny your dd medical treatment when she has her baby

This is bullying by the state and I think they are over reaching themselves

We pay for the nhs
There is a nhs constitution
I believe it’s a 32 page document somewhere on their website
Acquaint yourself with it and your rights

Look up kay Woodward video
The tyranny that is going on in this country is off the scale

RealHousewifeOfSheffield · 11/09/2021 21:52

When I had Covid they constantly rang me one day. A call every hour almost. I was working and so couldn’t answer and of course you can’t call them back. Most annoying

Rosesareyellow · 11/09/2021 22:08

Somebody from T&T saved my neighbours life I’d say - they could hear she was struggling and called an ambulance for her - she wouldn’t have done it herself as didn’t want to make a fuss.

That was very fortunate but still not the point of them calling - they are not checking in on your welfare the point of the call is to check your whereabouts. There are plenty of illnesses where you could take a bad turn or that could make you vulnerable at home but you don’t get people calling you to regularly to check how you’re doing incase you’re too polite to call 999.

Rosesareyellow · 11/09/2021 22:19

We have to read off a script lol

I figured - when my DH had his third call he answered all the questions before they got to read it but they said they still need to read it. And they did. I imagine some manager is sat in the background listening in.
I said to my DH that as much as having Covid is no walk in the park, I’d rather be ill and stuck at home than do what they’re doing - it must be the most mind numbingly boring job out there, that’s why all the callers I spoke to sounded so zoned out. I’d go loopy reading that script over and over again all day.

Heartofglass12345 · 12/09/2021 00:25

It's not the most exciting job I've had but it could be worse.
We generally don't ring people as much as has been said on here if we can help it. It's not very nice knowing you're bothering people, that's why I said about giving as much information as possible in the first call or if you fill in the online form as it makes life much easier for everyone if we haven't got to phone the positive person back or phone contacts unnecessarily when they are exempt.

When we were doing daily calls for contacts it wasn't to check they were isolating, it was a welfare check to see how they were, if they had any symptoms or any questions. I spoke to a lot of elderly people who were on their own who really appreciated our calls every day. Many people were scared, had family members who were positive and just needed someone to talk to really. It was nice to know I was making a difference in that way.

Heartofglass12345 · 12/09/2021 00:50

The managers don't listen in as such either, they have to request access to calls from some sort of higher power haha, but they do listen to random ones. I've spoken to some interesting and funny people and it's made my day that day lol

jubbablub · 12/09/2021 04:14

I spent so long on the phone with them with a two year old who was also ill and nobody who works there is clinically trained. I told them that I wouldn’t be answering their calls unless the person making them was medically trained and could actually help us, so started asking this at the beginning of the call and then putting the phone down.

Tinydancer321 · 12/09/2021 06:14

I don’t see the point in track and trace and why they call now. If households don’t have to isolate, why would anyone need too!

Twilightstarbright · 12/09/2021 07:11

I answered all calls but my husband didn’t as he was on the phone with work and they sent someone round who then handed me a letter stating we weren’t isolating. I was furious- we were at home!! I get that t&t is important but they were intimidating and harassing.

Xenia · 12/09/2021 07:22

she, my daughter has never been told she will be denied medical treatment - she is being seen by the hospital during the pregnancy (rather than GP and hospital which I think was the usual pre covid way) and been told afterwards due to covid the midwife does not come out to your home. That is not the same as no medical treatment. It is just I think the midwife coming to your house has always been a useful check on new mothers to see if they are coping at home so I think it is a shame we have no money for that but can send countless people round to check on compliance with pointless covid rules (she is immune as had covid in July so the isolation of course is likely to be pointless).

On the other hand I used to worry all day when the midwife would be turning up at home, you could not relax as there was no set time and it was a nuisance and I was fine anyway so I did explain that to her - that it might be a good thing they won't be popping over, asking questions and instead you can stay in and rest with your baby.

HarebrightCedarmoon · 12/09/2021 07:29

@ButterflyBitch

When my husband and I were ill with covid last year and the whole family had tested positive, t and t would not stop calling. We answered to start with and answered their questions. But they called separately for all of us and as contacts of each other. It got beyond a joke and they were calling up to 30 times a day. We switched our phones off until we were better in the end. Absolute c*nts.
Gosh, that number of calls is ridiculous, especially when people are actually ill.
HarebrightCedarmoon · 12/09/2021 07:32

In fact I think you should all write to your MPs about it. It's ridiculous to harass people so much and a complete waste of money.

Heartofglass12345 · 12/09/2021 10:02

@jubbablub why would we need to be medically trained though? All we do is either find out who people who have tested positive have been in contact with, or contact those people to tell them they need to isolate/ send them a text if they don't need to.
Any medical questions are what 111/ GP surgeries are for.

jubbablub · 12/09/2021 11:00

[quote Heartofglass12345]@jubbablub why would we need to be medically trained though? All we do is either find out who people who have tested positive have been in contact with, or contact those people to tell them they need to isolate/ send them a text if they don't need to.
Any medical questions are what 111/ GP surgeries are for. [/quote]
Because you’re asking about symptoms about a medical condition. I find it odd that whilst we were self isolating with a pretty new virus, nobody who was medically trained once initiated contact with us to check in, even though I was 31 weeks pregnant.

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