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Emailed by test and trace?

7 replies

bitemythumb · 04/09/2021 09:50

Is this a thing? All seems legit but I've never heard of anyone just getting an email from them before.

DH got an email yesterday from test and trace saying he has been id'd as a close contact; no dates or time scales were mentioned. He wasn't asked to click any links or anything dodgy. It recommends getting a PCR (he has one booked) but that's it - he is double jabbed but the email doesn't ask/mention it. Do they somehow know he is double jabbed? At the top of the email under an NHS banner it says his full name plus says 'account id xxxxx' so seems legit but I just feel odd about it.

Anyone else?

OP posts:
dementedpixie · 04/09/2021 09:57

Wonder if it's from a check in rather than a person he knows

Dee1975 · 04/09/2021 10:00

T&T will contact you by whatever means they are given. So if someone gave just the email address, then they will contact by email. If they are given the phone number, they will contact via the phone number!

Northernsoullover · 04/09/2021 10:02

When I worked for TTP we would email en masse sometimes if we had large groups of exposures and then follow up with phonecards.

bitemythumb · 04/09/2021 10:04

@dementedpixie

Wonder if it's from a check in rather than a person he knows
Don't think he has checked in for ages though - I will ask him, good point.
OP posts:
bitemythumb · 04/09/2021 10:04

@Northernsoullover

When I worked for TTP we would email en masse sometimes if we had large groups of exposures and then follow up with phonecards.
Oh that's interesting so he may still get a call?
OP posts:
bitemythumb · 04/09/2021 10:05

@Dee1975

T&T will contact you by whatever means they are given. So if someone gave just the email address, then they will contact by email. If they are given the phone number, they will contact via the phone number!
Makes sense. It's interesting actually because he hasn't been anywhere but work, work seems a likely culprit but it was his personal email address
OP posts:
Hoppinggreen · 04/09/2021 10:05

I got 2 emails and a text and then a phone call

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