What annoys me about eating places is how they seem to use Covid as an excuse. So, reducing the menu options because you aren't serving as many people so you have to manage volumes/supplies etc seems perfectly reasonable. But then not being able to manage even those? Drives me mad.
The problem we had is that suppliers were limiting delivery because of 'covid safety' at their end staff on furlough when they needed them meaning they had less people to stack vans etc.
One of the EOTHO weeks, we were limited to two deliveries from our regular suppliers. Half the stuff had to come off the menu because we couldn't get the ingredients.
And don't get me started on the brewery drays....... Having to order 10 days in advance, refusing to take uplifts and no emergency delivery if you've run out of something after a busy weekend.
We also had a tiny kitchen, that would normally have 5 chefs and two pot wash on a busy day, plus waiting staff in and out, that was reduced to one waitress at a time, 2 chefs and 1 potwash. Big service time impact.
Ultimately, the rules that businesses had to try and stick to weren't clear to start with, came with a lovely fine and being closed if you got it wrong, and they are just not compatible with hospitality as we know it - the people within hospitality know that better than anyone else.
Add to that customers shouting at you all day because you're a jobsworth, because the rules make no sense, because you are enjoying the power, because you are only following the rules because of your political leanings, because you don't like them, because you can't think for yourself, because you should do it their way as you've just had 4 months off at tax payers expense....... Not at all possible you're trying to help save the business you rely on, make sure that the authorities have no reason to close you down and ensure you continue to earn a living.
Sounds like a really good job for minimum wage doesn't it?