Home testing

[Noyournevergunnagetit]

Asking for a friend

Royal Mail helpline is now closed!
Does anyone know what happens if you accidentally post the testing kit in a non priority postbox? Will you still receive results? My friend has accidentally done this and stupidly didn’t take a photo of the tracking on the box! She didn’t realise until days later! It’s been 5 days now and still no results so we are guessing they’ve been lost?

Call 119

Hi, she did do that but they said they’re not sure and only chase it once the 5 days is over

Did she register it? I would think it needs to go in Priority only so it gets there quickly. If she registered it I’m sure she’ll get her results- maybe just a bit slower. For the record, I did a home test and posted in a priority box and got my results on the night of the 6th day x