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Is my track&trace app not working?

4 replies

Juliecloud · 21/12/2020 23:23

I have the nhs track&trace app on my iPhone. It’s an iphone8. I update all my apps regularly. I looked at the exposure checks tonight and it says I’ve not had any in the past 14 days. I am very surprised at this. I have been at work, to the shops and sitting beside DH all evening so surely I should have some exposure checks? Should I delete the app and reinstall it?

OP posts:
ScrumptiousBears · 21/12/2020 23:23

Remove and reinstall.

Whatayear2020 · 21/12/2020 23:26

Mine says last checked on the 16th December which I'm surprised at. But not checked at all in 14 days seems wrong! I'd delete and reinstall!

SquirtleSquad · 21/12/2020 23:32

Where on the app does is show any exposure checks?

Osirus · 21/12/2020 23:35

It’s in the iPhone settings under exposure checks.

I’ve had at least 5 checks every day, so I’d say there’s something not working. Try deleting and installing again.

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