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App vs NHS website guidance

3 replies

Tatapie · 03/10/2020 13:32

So friend receives App notification to self isolate due to recent contact with confirmed positive person. Friend develops temperature ( probably due to existing cold) but in line with advice gets a test. Test negative. App now says period of isolating is over but website said continue self isolating for 24 days from contact.
Which is right?!!

OP posts:
JS87 · 03/10/2020 13:37

I think website (though 14 days not 24; presumably a typo).

Tatapie · 03/10/2020 14:44

Yes fat fingers! 14 days thanks. I agree website.
If so it's bad the App clears down after the test!

OP posts:
Augustbreeze · 03/10/2020 19:34

I guess the app must have "got confused" over whether she was testing as someone who'd developed symptoms or because she was a close contact? Something to do with how she requested the test maybe?

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