My husband has just come back from a 3 hour wild goose chase with our son. He booked a test online this morning for 6pm and got there only to be told he wasn't on their system, despite getting the 'appointment booked' message up on the screen. He later found out there was supposed to have been a QR code texted to him, which wasn't (and apparently they've had loads of people turn up and be turned away for this). So they've come home and he's booked again, and this time he's got a confirmation text - but it says we need photo ID. Well due to the very same virus we haven't renewed my son's passport this year so no photo ID. Does anyone know if they will turn us away again? It's an hour and a half drive away this time so don't want to go unnecessarily. TIA!