@EDSGFC
*But how much of the negative impacts are going to be down to poor management within the health service rather than lockdown?
My GP surgery is still not offering face to face appointments unless deemed absolutely necessary following a telephone consultation - however, the telephone consultation can occur at anytime throughout the day and I was on hold for 45 minutes just to get through to request a call. If they ask you to attend then it could be at any time so this really precludes people who are at work and have a commute or who aren't contactable at all times during the day. There are then going to be the signs picked up by GP during face to face consultations that might not have been the reason for the appointment and will be missed over the phone.
Then we've got hospitals - I'm under the care of two London hospitals. The first one I have three monthly appointments at. I have not been seen in person since December. My first appointment this year was the week of lockdown and that was changed to telephone. The consultant said he wanted to see me and that my next appointment would be f2f - it wasn't. Told the next one would be f2f - I got lost to follow up so have chased it and they've made it now for November (should have been September) - it's another telephone consultation. So that will be 12 months not being seen f2f, no blood tests etc - yet hospitals are currently quiet so we're told, so why aren't they seeing outpatients.
2nd hospital - urgent respiratory referral made in February. Didn't happen because of pandemic. Just received the appointment for next week. It's a telephone consultation - for a new respiratory referral. How does that even begin to work? But again, why? That's not due to Covid infections is it?*
How is this different to pre Covid times in terms of struggling to get a telephone call and being offered an appointment which is available rather than one that suits? Pre Covid we were always working at capacity, we would offer patients an appointment the same day if they said it was urgent and if they told us they couldn't make that particular time we deemed them not unwell enough to require an emergency appointment and they could therefore have a routine one or try again for an emergency slot the next day. That's fair enough? If you're able to work, go shopping etc. You don't need a same day slot.
Our surgery and all the ones I know are offering same day tel calls (better than pre Covid) and a F2F if necessary. I don't see the issue with that. For many patients it's a simple "I have X and Y" I know what that is and send them a prescription. Our nurses are doing full day F2F appointments including blood tests, vaccinations, pressure checks, dressings. As before.
I agree regarding your issues with secondary care and I think this needs to change. I am increasingly frustrated with the lack of service from secondary care and think there will be a huge reckoning but for now there's only Covid and complete and utter tunnel vision to this one issue. This is not, in many cases, due to consultants not wanting a return to normal service but typical bureaucratic red tape that has taken over. We must all be "safe". Even if that results in mass deaths.