NHs is a mess and as a result of I don't know what, patient care isn't there. And when you finally manage to get a bit of care, the process is batshit.
Arrange a blood test, so far so good, and finally they have implemented an appointment system. Don't even need to pop along with the blood test form, it's all there waiting and labels printed there and then.
Wait up to a week for results. This is where things get interesting. Text telling you result ready, call surgery to arrange telephone consultation, so far so good.
Talk to the GP, who tells you oh shit your results aren't good. Make a joke about yea not as bad as expected considering I'm not getting any other treatment outside mh.
GP says I need another appointment, to call the surgery back and say you need an appointment and what to tell reception.
(Yes I am now confused)
Called back the surgery (after listening to the message about trying to keep the lines free). Explained the situation to the receptionist, ah yes, I will put you on the list and Tim from admin will call you back, probably won't be until next week.
I asked, no-one could be bothered to try and come up with an explanation. The call back from Tim wouldn't be as bad if say the call happened towards the end of the week. But 10:30 am on a Monday morning? All because they have to physically see me.
And if I ever hear from Renal without me going the a&e route, I will pass on how it's going. So far, since April the only contact I have had, along with others in my medical team, is the answering machine, and when we are very lucky we are rewarded with the ability to leave a message.
I was on another thread the other day. Reasons from some who claimed to be nhs said it was government policies that closed these departments down. Which of course doesn't explain the inconsistencies across the country.