I'm really confused by how track and trace works. I work in hospitality and am worried that when we re-open if a customer gets a positive test then all staff will have to isolate and then I will be on SSP and work survive financially.
Where I work all staff will be in face masks but I'm guessing most customers won't be. If staff are wearing face masks does this mean that they won't be contacted by track and trace? Sorry if this is obvious but I'm really confused by it all.