What protections are afforded to everyone else?
DH's solicitors firm - mask provided for facing any customers, contacts and clients. Portable shields for sitting opposite said people if they must meet indoors.Most meetings are arranged outdoors in gardens during home visits at present, rather than in the offices - staff being given allowances (re time and targets, as can see less people in person if having to travel to them) for travel needed to allow for this. Sanitiser and gloves if dealing with lots of documents, etc.
One way system round the office, regular cleaning with increased staff employed to ensure this, social distancing within the building for all members of staff, new laptops and devices to ensure work from home is possible, new hands free telephone systems, new hot water taps for reducing risk when making hot drinks in the 'staff room', new filter system for the air con, only 50% of staff in the building at any one time to reduce risk of transmission, so many staff are working from home 2-3 days a week minimum, but can increase this to wfh full time so long as their work rate/targets don't drop when doing so. And more.
This is the same for pretty much all the people I know who work in these kind of occupations.
In our local supermarkets staff at tills are behind shields. Those on the shop floor are wearing gloves and masks. The one way systems and restricted number of people in the sore at any one time is being maintained.
Re tests - mine came back after about 48 hours from collection, which I thought was good. Not within the 24 hour target though.