How can all the Tesco slots go in 1 minute?

[CanICelebrate]

I’ve waited up until midnight again to try to get a slot for delivery. I get put in a queue at 11.50pm and then I get to try and book a slot. Last night it was 12.06 and they had all gone. Tonight was 12.01 and they had all gone. I don’t understand how an entire day’s worth of slots can go so quickly

[YE420032c]

One slot a week seems adequate for a family, even with an 80 item limit. Tough if you are also buying for others (parents, neighbours) as well. So maybe the kids will have to go without some of their sweeties and treats for a change, but thats ok. Kids nowadays get far too much too easily and doing without will teach them a bit of discipline.

[BatshitCrazyWoman]

I booked a slot for 20 May this morning at about 6.30 am (Tesco). Up until then there had been no slots available to me at all. I get up at 5/5.30 am so no way am I going to be awake at midnight to book one!

[EggysMom]

Kids nowadays get far too much too easily and doing without will teach them a bit of discipline.

Thank you for giving us the benefit of your wisdom.

[babycornplease]

I literally just logged on out of curiosity after seeing this thread and managed to get one for the 23rd May. By the time I had chucked a couple of things in the basket and checked out, all the slots had gone...

I've actually done this a few times and it seems they are releasing extra slots around this time in the morning (London), don't know if that's any use to anyone as literally it seems to be luck that I've logged in and found a slot, and as I said, in the space of a minute they've all gone!!

[Northernlass99]

Yep priority/vulnerable customers and delivery pass holders can see an extra week so get first dibs on booking those. If you are not in those groups then don't bother with the midnight thing.

Also as pp said, all customers can only book one slot a week, so don't even bother trying if you have booked one in the last week as it will just say unavailable.

From the website..."Yes, we’ve introduced a limit of one order a week, which means you may be unable to see future delivery slots if you’ve recently made an order. This limit has enabled us to help thousands more customers secure a delivery slot and applies to all our customers, not just those with a Delivery Saver plan."

[namechangenumber2]

@Northernlass99 , when you say you can only book one slot a week, do you mean I can't get more than 2 deliveries a week ( which I wouldn't anyway!) or do you mean as I managed to book a slot for a weeks time 2 days ago I won't be able to book another slot for another 5 days?

[Hormonecrazyhell]

I can only have 2 slots booked at a time, shows nothing else available, as soon as 1st 1 is delivered more slots show up. Been like this a while. I’m managing to get 2 priority slots a month

[Northernlass99]

@namechangenumber2 You are right on both counts from what I can make out. You can only have one delivery a week, and you can only book the next one after seven days have passed from the previous booking.

So yes if you booked one 2 days ago you won't see any slots available for another 5 days. I think!

[YE420032c]

Last night Tesco website crashed and was unavailable for about 2 hours. Probably due to technical overload of too many people logging in at once.


As a result people who were fortunate enough to get slots were unable to check out their orders and were in danger of losing their slots. Many many people were desperately trying to check out before the 2 hour limit, after which in normal circumstances their slot would be forfeit. I do not know what happened to these people or whether they managed to retain their slots as I logged out at 3.30 cm.


I learned this from checking on :- www.isitdownrightnow.com/tesco.com.html


Tesco are now releasing slots at other times throughout the 24 hour period. For example people have reported seeing a whole day of empty slots at early to mid morning which are more accessible times. So piling in at midnight in the hope of nabbing one is probably a lost cause. It would be far wiser to check at different intervals throughout the day rather than crashing the site and spoiling things for other people.

[BrigitsBigKnickers]

I always have something in my basket so when I do happen to see a slot I can checkout straight away

[EggysMom]

I always have something in my basket so when I do happen to see a slot I can checkout straight away

In a similar vein - I just go to a previous order and "add all to basket", then check out. I'll then review the order 24-36 hours before delivery to remove and add items that I actually need.

[niceberg]

Just to confirm what a recent poster said about slots being released at different times of day. I randomly checked the app at 7:30 this morning and there was a whole day free (of click and collect, anyway, I didn't look at the home delivery slots).

[BrigitsBigKnickers]

Just got another ASDA order for 10th May at 10pm. A good time to look!

So have one for 3rd and 10th now. Also a spare Tesco one for 5th May for my DF, MiL and neighbours.

[H1978]

Morrisons have opened their three week slots, loads available weekdays and weekends

[womaninatightspot]

So strange this thread reminded me to check Tescos and got a click and collect for Monday. None showing atall now I think they release at random times of the day.

[BiteyShark]

Just managed to get orders from Morrisons for both us and my MIL.

Less choice than tescos for food but will see how well that works.

[Dodie66]

Try a different time of day. My friend called me to tell me some were available just after 9 am. I didn’t need one that day but some were available the next day when I looked

[IWasThereToo]

Does a tesco week start Sunday or Monday?!

[YE420032c]

If slots are released at random times during the day its much fairer than doing it at midnight and then putting people in queues. The media should never have released this knowledge and told people to log on at midnight.

This clumsy tactic has caused a lot of bad feeling with people who get onto the site first and then are thrown into a queue behind people who just logged on.

There is a principle of "first come first served" that is understood to be the fairest way of getting access to a scarce resource. Now you have to queue outside the supermarket. Fair enough. Some people will make a special effort to arrive before the doors open so they will get in first because they were waiting longest.

Imagine standing in a queue outside Tesco waiting for the doors to open. Then they open the doors but don't let you inside. They tell you that you have to continue to queue for 10 or 15 minutes more while other folks who never queued are walking in straight from the street. Or you get into the store, start to fill your cart, and a security guard come up and tells you that you have to now go outside and queue again!

This would cause a riot and rightly so.

But its equivalent to the clumsy way in which people on the site already shopping are being thrown into a queue as the result of poorly designed software. The message says "there is a queue to shop on our site" But I am already ON your site!

The only way to prevent this and the site being clogged up is to release slots at random times in the day. Then anyone has a chance of getting them.

[fessmess]

I got on at 12:03 the other morning and no slots. At 12:35 the whole day's worth of slots appeared. I could not check out though(the whole system had crashed) but managed to select a slot and check out at about 6am. All slots were still available. I really think it depends on where you are. Also, I am a saver customer who pays a monthly fee(currently suspended) and I am next in after the vulnerable.

[Nottsangel2015]

I check daily throughout the day and managing to get them that way within a few days. Got one yesterday for delivery tomorrow and they had 3 different time slots available. Got one the other week for my mum for 2 days later too so it is definitely worth keep logging in and randomly checking x

[biglouis123]

Tesco have now announced that each customer can only have one delivery per week.

The way it works is that if you already have a slot booked for (say) monday you may not see any vacant slots for several days to come, no matter how or when you log on. Staying up til 12.00 is probably a waste of time because of the queues.

Tesco are now releasing slots in batches of varying sizes at other times through the 24 hour period which is much fairer to all. Sometimes they are turning over at midnight to the new day and no slots at all appear so it can be a waste of time to log on then.