Now advising to cancel holidays indefinitely

[NemophilistRebel]

News today is now saying that travel abroad for holidays should be cancelled indefinitely

This is going to be a massive hit on the industry and people in general

Especially those hoping for September or October half term breaks.

In view of the ongoing uncertainty caused by the Covid-19 pandemic, we have taken the decision to recommence our flights and holidays programme on June 17th

Interesting that, they are not the only UK airline expressing thoughts that can start ramping up operations again end May/start June but TBH I can't see how that can be any more than wishful thinking, given we don't know how the virus will evolve in the UK and elsewhere, and what entry restrictions might apply to countries around Europe...

Anyhow for the sakes of everybody in the industry, and the sake of the various planned holidays, fingers crossed.

sorry i mean t claim back yo0ur refnd from the holiday company if yu voluntarily cancel rollergirl-my dh had a holiday last week had to wait till easyjet cancelled for them to issue a refund if hed done it beforehand they were going to charge him

I think Jet2 said the same last time and had planned to start their flights on a set date. It’s probably easier for them to plan to a date and cancel than just wait and wait and wait.

I hope our accommodation provider goes with the same dates at Jet2. Our flights are now cancelled, but accommodation isn’t yet.

I’m really regretting booking separately now

I suspect there will ultimately be some group litigation over the various situations - eg the law says people get a refund, I think. My holiday company seems to be saying they will give people a voucher instead but which can be used a refund in September only so perhaps they think that remains lawful but that will not put food not he tables in April for those who have lost jobs and might breach the law. They say if they are bust by April Abta will pay (is a package) but I am not so sure even Abta can cover all this and I bet holiday companies, Abta and insurance companies might end uyp in a 3 way struggle over who pays what with everyone passing the buck.

So my own personal bottom line particularly given as our holiday end of June 2020 is the only suitable holiday - next June is no good (as a child at school by then) and summer is no good to fit around the 11 of us) - is I will not be paying the massive balance unless and until we are sure in early June the holiday will go ahead and if the holiday company cancels I will try to get my 2200 deposit back.

I suspect there will ultimately be some group litigation over the various situations - eg the law says people get a refund, I think

Forget the 65,000 NHS workers coming out of retirement - you will need at least 1,000,000 solicitors to come out of retirement to sort out the daily-growing tangle of messes arising from C-19. And more germanely the UKs rather idiosyncratic approach to it.

The first stop will be the providers T&Cs. For flights and holidays they are not quite the same as material consumer contracts as they are tied to a specific date - hence the offer of a voucher or rescheduled event.

not true professor if yu ask for a refund if they have cancelled they have to give you one

its on mse site

@GabsAlot yes but I assume that your DH had already paid the balance of his holiday? I have only paid £200. It is completely counterintuitive to pay more “to ensure that I get it back” when not paying definitely ensures that I won’t lose it and the holiday is effectively cancelled. Which is what Tui will do anyway after getting my money.

Jet2 are giving a date so that they don’t have to refund too many people at once and don’t have to take even more calls. There is no way that things will be completely back to normal bu June 17.

The golf open has been cancelled and that is played in Mid July.

Don’t get hopes up for Holidays this summer. I just can’t see it. This announcement it for the companies benefit not the holidaymakers.

yes i do get you now-its a bit tricky isnt it-they could still come after the money would be silly of them but who knows

suspect there will ultimately be some group litigation over the various situations

I'm quite sure there will - those of us in the UK are always expected to wait patiently in line rather than demand our rights, as we see with the contrast with the US where flights/holidays are much more easily cancelled and refunded

Totally different subject of course, but witness too the situation over VW's emissions fraud, where Americans have been paid out and we're still discussing class actions

As so often, the difference is that we'll put up with it and they won't

Totally different subject of course, but witness too the situation over VW's emissions fraud, where Americans have been paid out and we're still discussing class actions

Well, one step further ...

www.bbc.co.uk/news/business-52184229

That said, the UK doesn't really "do" class actions.

Our holiday was booked in September 2018 and fully paid in April 2019.

Correct dates. We were supposed to be going away in July 2019. We had to postpone due to a bereavement.

Our new departure date is 27 June. The day after school breaks up(!). Supposed to be going to Italy.

I don't think that will happen. When we postponed in June 2019 we re-booked to a more expensive holiday. The balance of that was due 4th April. We haven't paid because only the store can take payment apparently and the store is closed (we spent almost 2 hours on hold to discover this.)

I want a refund although the travel company have told us we'll lose our deposit. Which they claim is £800.

Our receipts show we paid £150 deposit in September 2018 but Tui are telling us it was an £800 deposit. I don't understand the difference.

I'm not (can't) pay the balance. Now we're playing travel agent chicken.

Other companies are offering generous perks to postpone. I'd quite happily do that.

I think people will seriously thing shorter term on holiday sin the future and won’t be booking so far in advance.

These things should’ve been considered earlier. I know they are trying their best but years ago you booked and went. It’s only more recently these books early deals have been promoted.

They need to rethink their long term strategy.

I think people will seriously thing shorter term on holiday sin the future and won’t be booking so far in advance.

Plus they'll think much more carefully about what the fucking point of forever being advised to "take out insurance" was ever about.

EVERYONE: Don't forget to take out travel insurance.
CUSTOMER: Why ?
EVERYONE: You might not be able to travel for some reason.
CUSTOMER: Such as ?
EVERYONE: Nobody knows ! That's the whole point of insurance. If something unforeseen happens !
CUSTOMER: (grudgingly) I suppose it's a sensible cost. Here's some money that I really don't want to pay.
INSURANCE: Thanks ugly !
.
.
.
something unforeseen
.
.
.
CUSTOMER: Oh no ! Something unforeseen. Luckily I paid for that insurance. (Contacts insurer)
INSURER: We can't possibly pay out for that - we could never have foreseen it in a million years.

etc

@Xenia it was me who reported my card stolen so that the previous card could not be used .
I have a completely new card with new number expiry date and 3 digit number
I only paid £150 deposit. No way am I trusting the holiday company to do the right thing and refund me once I have paid .

@itsjustme I’ve only paid £200 with £600 deposit remaining due next week and the balance next month. I’m not going to make anymore payments. But I used my debit card to pay the deposit and don’t really want to cancel that as will be a pain. I’ve been in touch with my bank though and they say the initial payment was a one off payment so they can’t take any more payments automatically. So I’m just going to not do anything further and hopefully Tui will just cancel my holiday for non-payment and then I’ve just lost the £200.

Don’t Tui have a system of low deposit offer but it’s not the full deposit. We did similar. Paid about £200 then another £400 a couple of months later

Rollergirl111
I don’t blame you .
If you get offered a credit note and the company goes bust then it’s highly likely the credit note will be worth fuck all . I was lucky as I only paid £150 deposit and had planned on paying the balance in May when it was due .
I had already saved up the holiday amount and spending money so it’s roughly 8k in total that I have . That will more than see me through till I go back to work .

I would rather have the cash in my pocket right now than the goodwill of a business

Love the attitude of some people on here yeah let’s book a holiday then not pay the rest of it for a departure that isn’t affected as yet , the holiday companies are going to go bust so vouchers are worth fuck all
Yep this will happen if people do the above
Travel companies and airlines etc are offering vouchers to save their business in the hope things can go back to some kind of normality sooner rather than later

I totally understand why people are doing this everyone is in a different position due to Covid 19 but please bear a thought for the thousands of people in the travel industry that may never go back to their jobs when this dies down

Pubs will open up and people will start going back out
Shops will open back up and people will start buying clothes
Hairdressers will open back up and people will get their hair done

I could go on

@lala241280 yes and when this is all died down I will take my money and go book a holiday. But in the mean time I want my money in MY bank and not in the bank of a tour operator who may or may not be in a position to give it back to me.

As I said I totally understand why people want/need their money but it’s the lack of understanding from people that I don’t get

This is a phenomenal job for any tour operator / airline to do
How many airports do we have in the uk and how many flights go out a day then how many people / families will be in the same position it’s not an easy job and no matter what they do it will still never be good enough

If the tour operator goes bust thats when ABTA steps in like what happened with Thomas Cook unless people have not booked with a tour operator / travel agent

People think it’s easy to walk away from a holiday contract and not pay money that is owed . Would people do this on any other contracts they take out when money is owed?

Lala241280 I get what you're saying in principle, but I'm not sure it's that people don't understand, more that they're looking after themselves first after seeing too many companies trying to avoid their responsibilities when it suits

Insurers refusing perfectly valid claims until forced to pay ... holiday companies leaving guests high and dry in some hellhole hotel ... "watchdog" bodies claiming they can't help because of the cuts ... for those who've seen them all it's hard to blame anyone who looks askance at a voucher and a (possibly empty) promise

I get what you're saying Lala but, having sunk in a big deposit of a couple of grand, it seems a bit crazy to pay out a couple of grand more in the hope that we'll get it back some time. Realistically, I fear there is almost no way that our holiday, or anybody else's, is happening this summer.

Its not that people don't understand, it's that people understand too well what's going to happen if they've got thousands of pounds tied up in vouchers in a company through, what could be, a very uncomfortable recession. You can't blame the consumer when you've already got bosses of these companies already asking for a Government bailout. Would anyone really want a credit note for £000's that you can only spend with one company and that company is already saying it can't survive this crisis without the government giving them money? As a PP said people want that money in their own banks so it can help pay their own mortgage and put food on the table not so we can just squirrel it away and gleefully watch society collapse around us- this is affecting everyone in very different ways.

The closer to the date of travel in a lot of contracts, increases the amount you're liable for which is why a lot of people with Aug/ Sept dates that haven't been affected may be inclined to cancel now (myself included) .

Can I ask please.... what rights do we have in f we do not have travel insurance and the holidays are fully paid up? Hols
Booked for July and August . Separate flights and hotels in both cases . Thanks .